contact@hariomequipments.com 022-2857 1079

Frequently Asked Questions

1. Payment

We accept cash, cheque and payment through internet banking. We usually require a 50% deposit on the total invoiced amount, the balance being payable upon collection or delivery.

2. Our Services

We have a team of experienced and qualified service staff to ensure that your event runs smoothly. After initial discussions to ascertain your operational, site and budget requirements, our team of designers will work.

3. Maintenance

As you would expect from a professional company like ours, our catering equipment is covered by 24 hour, 365 days a year technical support. We will charge you a cleaning levy for each item as stated in our invoice.

Now, Check Frequently Asked Questions Below


Yes, our experienced technical team will take care of the installation for you.

There is no need for that. We will charge you a cleaning levy for each item as stated in our invoice. Any cleaning of the equipment at the site will not be recognised. You are however expected to clean equipment used for food preparation after every use during the rental period, as is mandatory for hygienic catering practice.

Yes. A member of our sales team would be happy to come to your site/venue to discuss any requirements you may have for your event. For a closer look at our equipment we recommend that you visit our showroom.

Our items are available on a first come first served basis. To ensure availability it is advised that you confirm the order in writing by signing our Terms and Conditions sent to you via email together with our quotation.

HariOm Kitchen Equipments will charge the customer for the period stated on the invoice. However, in the case where early collection is necessary, we will endeavour to make it possible, depending on availability and whether the equipment is ready.

We accept cash, cheque and payment through internet banking.

We usually require a 50% deposit on the total invoiced amount, the balance being payable upon collection or delivery.

Our quotations state a replacement charge for each type of item, in case of breakage or loss. If the cause of damage to any kitchen equipment like for example a combi oven is due to incorrect usage, the cost of the repairs will be billed to the customer.

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